If you have a question you don't see answered here, please call, email, or join us for in person assistance.
What do I need to sign up for hoopla?
You must have a valid CPLS library card in good standing and a password. You will need to create a hoopla account with an email address and password the first time you log in.
How many titles can I check out?
You can check out up to 10 titles per month (any mix of ebooks, comics, movies, music or audiobooks) from hoopladigital.com
How long can I borrow items for?
Movies and TV: 3 days
Music: 7 days
Audiobooks, eBooks and comic books: 21 days
Do I have to return my titles? Are there overdue fees?
Materials automatically expire from the account, so there are no late fees.
Can a title be returned before the lending period expires?
Yes, you can return a title before the lending period has expired by clicking the “Return” button at the top right of the title detail page. Returning a title early does not give you additional borrows for that month.
What iOS devices are supported by hoopla?
iPhone 4s and newer, iPad 2 and newer, iPad Air, iPad Mini (all Air and Mini models) and iPod Touch 5th Gen.
What Android devices are supported by hoopla?
Google Nexus 4 and 5, HTC Droid DNA, HTC Evo 4G LTE, HTC One M7, HTC One M8, LG G2, LG G3, Motorola Droid RAZR M, Motorola Droid MAXX, Samsung Galaxy S3 S4 and S5, Samsung Galaxy Note 2 and Note 3.
Google Nexus 7 (2012 and 2013 models), Samsung Galaxy Tab 3 7.0, Samsung Galaxy Tab 4 10.1, Barnes & Noble Nook HD, Barnes & Noble Nook HD+.
Which Kindle Fire HDX tablets are supported by the hoopla digital app?
The hoopla digital app currently supports the 7" and 8.9" Kindle Fire HDX tablets.