Press Enter to show all options, press Tab go to next option

If you have a question you don't see answered here, please call, email or join us for in person assistance.Freegal logo

What is Freegal?

Freegal® is a free music service from your library. All you need is your library card number and pin to login. Freegal offers access to approximately 13 million songs, including Sony Music’s catalog of legendary artists, and more than 40,000 music videos. In total the collection is comprised of music from over 40,000 labels with music that originates in over 100 countries. There is no software to download, and there are no digital rights management (DRM) restrictions. Access to Freegal is limited to patrons of subscribing libraries.

How do I get the Freegal mobile application?

Apple users can find Freegal's mobile app in the App Store by doing a search for "Freegal Music", while Android users can find it in the Google Play store by using the same search terms (not all Android devices are compatible). You can download the Freegal Music app for your Kindle Fire through the Amazon Store. Freegal Music is supported on Kindle Fire 3rd generation and up. Barnes & Noble tablet devices are not compatible with the Freegal Music app. 

How much music can I download at a time?

You can download up to five songs per week and stream up to three hours of music a day. Music videos, which are considered premium content, account for two downloads instead of one.

How long will I have access to my downloads?

Songs and music videos are yours to keep after they have been successfully downloaded. In the case of a download/installation error you are allotted three chances to download a song to your computer or mobile device. This download must occur within two weeks of the original download attempt. Re-downloads do not count against your download total. 

In what format do songs and music videos download?

All songs are in MP3 format while music videos are in MP4. There are no DRM restrictions on either format.

How do I stream music using Freegal?

When you put your cursor over an album, you will see a “stream now” button come up. If you press that button on an album, the whole album will play in order. You can stream up to three hours of music per day. Freegal also offers genre specific playlists of pre-selected songs for your enjoyment. You can also create your own playlists at your leisure by clicking this link and following the directions under "What are the basics of streaming?"

Why does the counter say I've downloaded more songs than I actually have?

You may have started a download then changed your mind and canceled it. Once you click the "download now" button, it can't be reversed. It will count towards your download limit even if you cancel or choose "play" instead of "download." To avoid this, please use the song samples to ensure you are downloading a song you want in your music library. We cannot credit a download.

Are the songs and videos really free?

Freegal Music and the music you download are free in the sense that most things in your library are free to you as a patron of the library. The service is underwritten by your local library.

What can I legally do with downloaded or streamed music from Freegal?

The music you access via the Freegal Music site is for non-commercial purposes only. It comes with a license for personal use only. This means that you cannot duplicate it for others, or play it in public, other than for the intended enjoyment of a normal circle of family or friends.